How long will it take for me to hear back from you?

Getting your production up and running quickly is our top priority. After you call or submit a service request, you can expect to hear back from our Customer Service Manager in 1 hour. After that, he will diagnose your problem and send out a service technician the same day if possible.

You won’t have to worry about us not communicating or forgetting about you. We treat big and small companies with the same urgency and respect that they deserve.