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It was truly a pleasure working with PWI. The quality of their product was good and their customer service was excellent. During a few engineering problems, their communication was exceptional and their insight was helpful.
I have worked in the Service and Support environment for more than 25 years and I understand the challenges of this world. Jake is a fully competent and talented representative of your support team. His professionalism, etiquette, communication, and product/OSHA knowledge is admirable.
PWI installed a 12' x 24' mezzanine and a 5 Ton Bridge Crane in our shop. Our sales rep, Jim Hartung, made the process painless and was very helpful with design ideas to meet our needs. The installation team was on point and very friendly/professional.
