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I have worked in the Service and Support environment for more than 25 years and I understand the challenges of this world. Jake is a fully competent and talented representative of your support team. His professionalism, etiquette, communication, and product/OSHA knowledge is admirable.
We first approached PWI for solutions to an overhead crane design in our new addition. Their team came up with a state of the art system which fit our budget.
It was truly a pleasure working with PWI. The quality of their product was good and their customer service was excellent. During a few engineering problems, their communication was exceptional and their insight was helpful.
