To perform this job successfully, an individual must be able to perform each essential duty.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Character

• Strong in communication and documentation
• Proficient in identifying and solving problems effectively
• Relational and enjoys providing top-notch customer service, courtesy, and respect.
• Adaptable with Urgent IT Issues that may arise
• Highly organized
• Proactive in identifying risks and opportunities for future-proofing

Education or Experience

• Degree in Computer Science or Information Systems (Preferred)
• 5+ years of IT Management experience
• Technical expertise in the following areas:
  • Microsoft Office Applications (Word, PowerPoint, Excel, etc.)
  • Google Workspace Admin Management
  • Network Management
  • Phone System Management
  • Security Management
  • IT hardware knowledge

Certificates, Licenses, Registrations

• Possess or able to obtain (training or certificates needed – i.e., Forklift, driver’s license, etc.)

Other Skills & Abilities

• High computer skills
• Basic Handheld Tool Operation

Physical Abilities

• While performing the duties of this job, the employee is regularly required to stand, walk, climb, stoop, kneel, crouch, reach and use hands and fingers to handle or free objects.
• The use of common hand tools and occasionally sharp tools are involved.
• The employee is required to talk, hear, and communicate with other employees both in person and while using a telephone.
• The employee must be able to move and/or lift objects up to 20-50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Cognitive and Communication Abilities

• Able to perform basic math using money, weight, and distance measurements.
• Able to communicate and present information in one-on-one and small group situations to customers, clients, and other employees in both verbal and written forms.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or blueprint form.

Location

• Willing to work on-site at PWI in Nappanee, Indiana
• Travel seldom to never

Job Details and Benefits

• Positive work environment where culture and Core Values are highest priority
• Full-Time status with potential for overtime
• Paid time off, with up to 3 weeks paid vacation with tenure
• 401k retirement plan with up to 4% company match
• Employer-sponsored individual health insurance, with options for dental and vision
• Health reimbursement account (HRA)
• Wellness Reimbursement
• Paid birthdays off and 7-years employed all-inclusive vacation package